# Troubleshoot common issues

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This page was generated from content adapted from the [AWS Developer Guide](https://github.com/awsdocs/aws-deepracer-developer-guide.git)
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## Why can't I connect to the device console with USB connection between my computer and vehicle?

* **Note**\
  The instructions below assume you're working with a MacOS computer. For other computer systems, consult with the network preferences documentation for the respective operating system and use the below instructions as a general guide.

## How to use a USB flash drive to connect AWS DeepRacer to your Wi-Fi network

* **Note**\
  AWS DeepRacer does not support Wi-Fi networks that require active [captcha](https://en.wikipedia.org/wiki/CAPTCHA) verification for user sign-in.

## Troubleshoot vehicle battery lockout

* **Important**\
  This battery is only for use with the DeepRacer Car. This battery must be handled properly to avoid risk of fire, explosion, or other safety concerns. Follow all instructions and heed all warnings included in the [AWS DeepRacer Device Safety Guide](https://d1.awsstatic.com/legal/AWSDeepRacerDeviceTermsofUse/Global%20AWS%20DeepRacer%20Safety%20Guide%20Sept%202019.pdf).

## How to wrap a Dell battery connector cable when installing a LiDAR sensor

* **Note**\
  The Dell compute battery connector cable has a barrel, a standard USB-C end, and an angle USB-C end.
